Terms of sale

1. Seller and orders

Orders may be placed online, by phone, email, WhatsApp, in person or through selected marketplaces. They are handled Monday to Friday, 8:00–16:00. Compatibility, availability, price, delivery and old gearbox collection are confirmed before dispatch.

2. Contract

A contract is concluded when the seller confirms the order or the customer accepts an individual offer. Complete customer, delivery, invoice and, where required, vehicle, gearbox code or VIN details are required.

3. Old gearbox exchange

Remanufactured gearboxes are normally supplied in exchange for a complete old unit of the agreed type. The customer has 30 days to return it. Units are shipped without oil and the returned unit must be drained.

If a product-specific deposit is paid, it is refunded after the complete old gearbox is received and verified.

4. Prices, payment and invoices

Displayed prices are gross prices. Payment may be made by bank transfer, cash on collection, agreed cash on delivery or electronic payment through Stripe Checkout. A VAT invoice is issued for each transaction.

5. Delivery

• Pallet delivery in Poland: PLN 249.
• Delivery with seller-arranged old gearbox collection in Poland: PLN 499 total.
• International transport and other variants are quoted individually. Inspect the shipment on receipt and report visible damage to the carrier.

6. Warranty, complaints and withdrawal

Selected fully remanufactured products have a 12-month warranty without a mileage limit. Professional installation is required. External causes and installation errors are excluded. Detailed rules are available on the Returns & Complaints page.

7. Privacy and final provisions

Personal data is processed under the Privacy Policy. Polish law applies where these terms do not regulate a matter. Future amendments do not restrict rights acquired under existing contracts.